Sunday, January 30, 2011

# 6: Plantronics Voyager PRO Bluetooth Headset

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Most Helpful Customer Reviews

385 of 394 people found the following review helpful: 4.0 out of 5 stars Excellent Headset Thanks To Superior Dual Mics, but..., June 2, 2009 This review is from: Plantronics Voyager PRO Bluetooth Headset (Wireless Phone Accessory) Customer review from the Amazon Vine? Program (What's this?) Dual mic technology is the newest breakthrough in cutting edge headsets and quality audio products. This Plantronics Voyager Pro is one of the best I've tried but does have minor flaws.

I keep giving these dual mic products 5 stars because they keep impressing me with their ability to improve audio quality. I gave this one 4 due to a minor flaw that's a bit annoying for those of us with facial hair - the wind screen on the boom mic catches my beard and rips out hairs at least a few times a day! Ouch!! I've since noticed another reviewer mention the same problem so it's not just me. If not for that, this headset probably would've gotten 5 stars. But I can't deny the fact that using this headset is literally painful!

The Voyager Pro indeed has superior audio quality. I tend to be a bit soft spoken and I also work in an office with barking dogs, so being heard on the phone can be challenging. No, this headset doesn't magically remove the barking dogs keeping only my voice for the caller to hear. But a friend that I speak to regularly often complains about the shrill barking in the background. It seems that headsets are so good at picking up audio that the dogs are amplified compared to what I hear live in person. Anyway, this Voyager Pro does a good job of suppressing the barking and blunting the edge to the point where my friend can hear me loud and clear while the barking dogs are more tolerable on his end. That's the advantage of dual mics.

Dual mic technology is really popping up everywhere. The results speak for themselves, literally!! Every dual mic product I have is superior to every product I've tried with only 1 mic. The comparison isn't even close. I've made the analogy before but it's worth repeating -- dual mics are similar to the mechanics behind having two eyes and two ears -- dual mics offer more dynamic range, depth, clarity and have the ability to drastically improve call quality in headsets. I'll never go back to single mic products again. The difference is that significant.

The boom mic on the Voyager Pro positions the dual mics closer to my mouth and callers say they can hear me loud and clear, as if I were in the next room. And call volume on my end is equally loud and clear. I credit that to Plantronics established reputation with headsets.

Buttons are responsive and the unit itself feels sturdy. I appreciated getting extra ear gels and foams too. Always helpful when trying to get a good fit. And the headset itself does fit comfortably. The boom makes it a bit larger than others but that's to be expected, but it's still light and I really don't notice I'm wearing it.

My only other quibble is that my phone supports voice activated calling but there's no way to access it from the headset controls. With other headsets, pressing the call answer button activates voice commands on my phone, but with the Voyager Pro, all I can do is answer a call or redial the last number dialed. A bit of a let down for a product with the "Pro" moniker. But I can't complain too much since voice dialing is problematic in itself. But still, it can be useful when driving and I'd rather have the option available to me.

UPDATE -- voice dialing does work. you just have to hold the call button a while for it to kick in.

The Voyager Pro is an excellent headset but I still have to give the edge to the BlueAnt V1 as my favorite dual mic headset. I like that the BlueAnt is voice controlled and also talks to you, giving verbal confirmation of everything that's happening, from connection status to incoming calls and the works. By contrast, this Voyager Pro only confirms battery and mute status. But for those who don't want more sensory overload in their lives, the BlueAnt might be overkill. This Voyager Pro is on par, if not slightly better at noise cancellation and the boom is a plus since it gets the mics closer to my mouth.

So if you don't have a beard, or scruffy 5 o'clock shadow for that matter, then you'll be happy with the Plantronics Voyager Pro. If not, you might consider shaving or the BlueAnt V1 instead. Otherwise, be prepared to lose a few facial follicles.

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240 of 246 people found the following review helpful: 5.0 out of 5 stars Plantronics Voyager PRO: truly flawless!, June 18, 2009 This review is from: Plantronics Voyager PRO Bluetooth Headset (Wireless Phone Accessory) Customer review from the Amazon Vine? Program (What's this?) Was skeptical when I read the raves about this new Plantronics Voyager PRO Bluetooth Headset when it was first announced. Am a heavy cell phone user, and spend quite a bit of time on the road and in environments where I need a good and reliable hands-free solution for communication. There have been a number of Bluetooth headsets released in many different price ranges over the past few years, and I've bought many of them, some of which now sit uselessly in the bottom of my electronics drawer.

But this time the raves were right, as in my opinion, it's tuned out to be the best one on the market to date. Read on and you'll see why I came to this conclusion.

First Impressions:

Upon arrival, opened it immediately, as I had a good test scenario in which to use it the following day: walking around a noisy outdoor flea market. The packaging was excellent, and found immediately that the instruction manual was written in a very clear and concise fashion, with easy-to-follow text and good illustrations. Followed the directions and charged the unit for the suggested 30 minutes before first use.

As it was charging, looked carefully at the new Bluetooth headset and immediately thought that it might be uncomfortable, as the battery pack portion which rests behind the ear appeared larger than many on the market. I also wear glasses, and didn't think that it would be at all comfortable. Found later that I was quite wrong in both cases.

After its initial charge, tried to see how easy it might pair with my often-stubborn cell phone, and exercise that has sometimes required a few tries. The Plantronics Voyager PRO paired up on the very first try, which was a first for this user. Found that the standard medium ear tips were a perfect fit, and then tried each of the additional ones that came with the unit, settling back to the original. I wear my Bluetooth headsets on the left side, and found it easy to change in seconds by rotating the boom mike. After all of this was done, finished charging the headset for the suggest 1.5 hours to full charge.

Trial Run:

The following day was a Saturday when I was going to be visiting a busy outdoor flea market with a friend, and it seemed to be the perfect time to test the unit. The noise levels were as expected, so I tried making a few calls using free weekend minutes. The first thing that people with whom I was talking noticed was that the sound was so clear, better than they had ever heard from my previous calls, and this was even with a moderate wind blowing at times. Most thought that I was still home.

Wore the headset into the early afternoon, a little over eight hours straight, and found it to be the most comfortable Bluetooth headset that I've yet to encounter... for the most part didn't even realize that it was there. Also found that it didn't interfere with wearing glasses at all, which is a strong plus for this user.


* Great ergonomics, fits easily right out of the box.
* Superb sound quality, even in windy conditions.
* First-rate controls for power, volume and call control.
* Automatic voice prompts alert battery & mute status.
* Excellent and clearly written instructions.
* Non-proprietary charger port (micro USB).
* Up to six hours of continuous talk time, confirmed.
* Single charge standby of five days..


* None. Can't find a single one so far... another first.

Regular Use:

The Plantronics Voyager PRO has become an item that I use daily, which I couldn't say about my old Bluetooth headsets, including my old basic Motorola H505 Bluetooth Headset, which had actually served me quite well for a couple of years. The Voyager PRO is far more comfortable and ergonomic than the photos might indicate, something that one can only find by actual extended use. Have worn mine for 12+ hours a day at a time, and it's been quite easy to adapt to over extended periods of time, with no discomfort whatsoever. I ride a mountain bike some distances over suburban streets and wooded trails on a regular basis each week, and the first thing that callers notice is that the sound quality is excellent, with no wind noise reported by anyone.


Did some checking on the Plantronics site (just google Plantronics Voyager Pro) and found that if one registered the unit, the company would send out a free car charger. The site said: "Purchase a Plantronics Voyager PRO headset and register your new product to receive a FREE power charger for your car." So I registered mine, and within about a week received it and received another pleasant surprise in that the quality of the free car charger was as good as the Voyager Pro. So be sure to register your unit if you get one of these.


Have had this unit for over a month now and have subjected it to more use than the average product that I might review here. Looked carefully to see if there were any flaws or omissions in the product or its performance and for once just couldn't find a single one.

Kudos to Plantronics for bringing such a product to market, for it satisfies the Bluetooth headset needs of the demanding user such as me. A true 5-star offering, without a doubt.

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103 of 105 people found the following review helpful: 5.0 out of 5 stars After $400 and 5 other headsets - I chose this one, June 2, 2009 This review is from: Plantronics Voyager PRO Bluetooth Headset (Wireless Phone Accessory) I LOVE this product and so do the people I call! I have an unusually soft voice as well as an extremely loud downtown urban environment for background noise. All of my life I've been plagued with people asking me to repeat myself on the phone (even wired landlines). I purchased and compared this headset along with the Jawbone 2 Noise Assassinator, and the more costly 9xx Plantronics Discovery 925 Bluetooth headsets and two other headsets with stereo features, and Windsmart technology. I tested each of the 5 different headsets in the car with the A/C blowing on the microphone, on the loud and windy downtown streets near my office and in quiet areas with 3 different people (some of whom have mild hearing loss). Hands down with every caller agrees with me that the Voyager Pro is the best headset for me and my environments (not to be confused with the other Voyager headsets).

If you have a loud (or probably even normal volume) voice, and don't have windy environments the 9xx Plantronics Discovery 925 is smaller, more comfortable, and has a super convenient carrying case that recharges the battery. I invested in the snazzy Discovery 925 first; but, unfortunately for my special needs voice and environment, the lack of vocal volume and windy environments prevented the Discovery from getting the sound of my voice to others. For me, I'm more than willing to go with the somewhat larger, not as comfortable, not as convenient recharge of the Voyager Pro. It's still an amazing headset that far out works ALL the rest.

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